Privacy Policy

1. Who We Are

We are JCH Property Services, based in UK. This Privacy Policy explains how we collect, use, and protect your personal information.

2. What Information We Collect

• When you contact us (e.g., via WhatsApp or email), we may collect your name, contact details, and the content of your message.
• Analytics tools like Google Analytics collect anonymized data about website usage (e.g., pages visited, device type). This data is not linked to your identity.

3. How We Use Your Information

• To respond to inquiries and provide services.
• To improve our website by understanding user behavior through anonymized analytics.

4. Data Sharing

• We don’t sell your data.
• We may share it with trusted providers, like Google Analytics and WhatsApp, to process data securely.

5. Your Rights

You have the right to:

• Access your personal data.
• Request corrections or deletion of your data.
• Withdraw consent at any time by contacting us.

6. How to Contact Us

For any questions about your privacy, please email us at jchpropertyservicesltd@gmail.com.

Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device to improve your experience on our website.

2. How We Use Cookies

• Functional Cookies: Essential for the website to work, e.g., enabling the WhatsApp widget.
• Analytics Cookies: To gather anonymized insights into how visitors use our website, helping us improve the experience.

3. Third-Party Cookies

We use third-party services like Google Analytics (with IP anonymization enabled by default) and WhatsApp to understand usage and allow direct communication. These providers have their own privacy and cookie policies.

4. Managing Cookies

You can control or disable cookies through your browser settings. However, doing so may affect certain functionalities of the website.